CareNode Policy Wiki
Controlled policy documents. No participant information.
CareNode Policy Wiki
The controlled source of truth for organisational policy.
Every policy here carries an owner, an approval record and a review date. Changes are versioned, and previous versions stay retrievable.
What does not belong here
No participant information. Ever. No names, no plan numbers, no health or disability information, no incident details that identify a person.
Participant records live in the platform, which has the access controls and audit trail for them. This wiki is deliberately more open, and that makes it the wrong place for personal information. If you are about to paste something about a specific person, stop.
Policy areas
Governance and Operational Management
Organisational governance, risk, financial management, continuous improvement.
Participant Rights and Responsibilities
Dignity, choice and control, privacy, freedom from restrictive practice.
Provision of Supports
Access, planning, service agreements, delivery and review of supports.
Support Provision Environment
Safe environments, equipment, infection control, emergency planning.
Incident Management
Identifying, recording, escalating and reviewing incidents.
Complaints and Feedback
How concerns are raised, handled, escalated and closed out.
Worker Screening and Training
Screening clearances, onboarding, mandatory training, supervision.
Privacy and Information Management
Handling of personal and sensitive information, records, retention.
Work Health and Safety
Safe systems of work, manual handling, hazard reporting.
How this wiki works
Drafting
Use check out to take a working copy. The published version stays untouched while you edit. Checking in records a new version.
Approval
A policy moves to Approved only when the named approver has signed it off. Until then it stays Draft or Under review.
Review
Each policy has a review due date. Attestation — who has read which version — is tracked in the platform, not here.